We are experiencing shipping delays and cannot guarantee delivery times. There is still time to shop in store.
We are experiencing shipping delays and cannot guarantee delivery times. There is still time to shop in store.
We’re proud of what we make and we believe that once you try us you’ll fall in love with natural too. However we recognize that not every product will work for every customer so we’ve made it easy for you to try our stuff without any risk.
We offer a full product satisfaction guarantee. If it turns out that a product isn't for you we will happily refund your purchase or exchange it for a different product for you to try. It doesn’t matter if you have your receipt, or if the product has been used (in fact we hope you’ve tried it).
All we ask in return is your feedback on why you’re returning it. Your feedback is critical to us as we continue to formulate amazing toxin-free products, so please be honest with us, we really appreciate it!
If you purchased your product from our online store and would like to return it, please write to us or call us at 1-877-229-7627.
I previously reviewed this product and was happy with it, but I have since found that the varnish or whatever the wood is treated with didn't last long and the a significant portion of the handle has proliferated with dots of black mold. The file lives in the shower, but hangs from a shower rack hook and so doesn't sit in water or against a wet surface - it only gets wet during showers and then drip dries. I'm disappointed in the longevity of this product, and it's a shame because the filing pad still works well.
Thank you so much for your feedback! We will be in touch over email to help with this-Danielle
This is a well made wood food paddle. Works just great and gives you a feeling of a mini pedicure!
Using it after a pumice stone to buff out my feet and it’s been working so nicely!
No complaints really, it seems to work well, although it takes up more space than I'd figured - it's gigantic!
This product helps keep my feet super soft.